MEET THE ZOI OUZAS TEAM

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

I found Zoi and Tracey to both be lovely and easy to work with.  Both knowledgeable and very attentive to our needs. We are both satisfied with the outcome and I won't hesitate to contact Zoi if we decide to sell again at some point.

I am sending you this email to thank you for your professionalism and hard work (that extra mile) you have shown us in the sale of our present home in Stoney Creek this past month and just recently the purchase of our new home last week. Actually… I would like to thank you for all the transactions we have had with you since you helped us, seven years ago, purchase our first home together….All your dedication and endless hours to your craft definitely benefited us financially and gave us peace of mind and little headaches. We have recommended your services to numerous friends and they have benefited as well and have all said, like us, that you will always be the only realtor that we will ever want to deal with now and in the future for any real estate transactions. Your long track record speaks for itself and we are lucky to have met you and will continue our relationship for a long time and we will continue to recommend you to anyone who is looking for a realtor that is well organized, attentive to detail, persuasive communicator, very experienced in the housing market and overly dedicated & responsive to the needs of her clients.

We had the good fortune to first deal with Zoi and her team 10/11 years ago when we moved from Burlington, and have kept in touch ever since. Our experience with Zoi, Tracey and the team has been excellent! We would highly recommend them for any real estate transaction at any time! Their staging was 'out of this world'! We feel that it went a great distance to sell our home. No question about it.

Very good service, friendly personal. You have a highly efficient team effort – nothing gets overlooked as the team have their jobs to do and do them extremely well. Thank you again!

We enlisted Zoi and her team to sell our home. After meeting with her there was no doubt she would do so, her warm and giving personality and her professionalism are second to none. The entire process from start to finish was so very interesting. Never before had we dealt with a real estate agent and team of such high caliber! She always answered inquiries in a timely fashion. It was a life lesson.

We feel that we lucked out finding Zoi. She was a pleasure to work with. Her assistants, were always friendly and got appointments set up very quickly. The whole team was awesome! In the future when we need a realtor, we will definitely contact Zoi again!

Having worked with Zoi on the seamless sale of our property several years ago. Zoi and Tracey and the team have showed incredible professionalism and extreme patience with our current search. Each and every call is always a pleasure and filled with useful information. We highly recommend any one looking to buy or sell to give them a call. Zoi, Tracey, Kate and Bethany will never disappoint.

We enjoyed your positive manner! The girls in the office were always polite and enjoyable to talk with – thank you! 

Dear Zoi: Your dedication to service excellence makes us proud to refer you to family and friends alike. From staging to negotiations you always go one step further for your clients.