MEET THE ZOI OUZAS TEAM

I wanted to personally thank you and Sam for the help you gave me before and after listing our home with you. As you know this was a difficult listing. However, you handled the situation with professionalism, enthusiasm and advantageous expertise. The most valuable help you gave me was staging the home to perfection. As a marketing professional, I fully believe in staging the home to create the right look and feel to market to prospective buyers. I believe the home showed nicely to all potential buyers. More importantly, I am fortunate to have worked with an agent with expertise in handling estate homes. You took the time to communicate with both executors about post-client reactions to the home and follow-ups on the status of interested buyers. You were exceptionally patient with the negotiation process with the buyer of our home. We are happy our home sold with you! I would love to move back to Grimsby someday. If I ever do move back to town, I will be contacting you!

Very good service, friendly personal. You have a highly efficient team effort – nothing gets overlooked as the team have their jobs to do and do them extremely well. Thank you again!

Dear Zoi: Your dedication to service excellence makes us proud to refer you to family and friends alike. From staging to negotiations you always go one step further for your clients.

Zoi, I want to take this opportunity to sincerely thank you for all your work and support in selling our home. You were marvelous people to work with! You were easy to deal with and very professional. Thank you sooooo much!!

Second time working with Zoi and her team, and an even greater experience than the first (if that's possible)! With this unpredictable market and season, Zoi and the team did an amazing job getting our property staged and prepared to hit the market with a splash - the results speak for themselves.

Helpful with all our questions and concerns, and very professional - I highly recommend the Zoi Ouzas Team for all your real estate needs.

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

Just a wee thank you for your professional, organized way you approached the selling of our house. It was a pleasure to work with you. You certainly have a flair for staging a house and we wish you could come over and do the same in our new home.

It was a pleasure dealing with you. Your prompt, efficient mannerism could always be counted on. It’s people like that give real estate a good name.

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

Thank you to Zoi and the entire team there. Selling a house is a stressful time and you all made it so much easier for me.