MEET THE ZOI OUZAS TEAM

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

I am sending you this email to thank you for your professionalism and hard work (that extra mile) you have shown us in the sale of our present home in Stoney Creek this past month and just recently the purchase of our new home last week. Actually… I would like to thank you for all the transactions we have had with you since you helped us, seven years ago, purchase our first home together….All your dedication and endless hours to your craft definitely benefited us financially and gave us peace of mind and little headaches. We have recommended your services to numerous friends and they have benefited as well and have all said, like us, that you will always be the only realtor that we will ever want to deal with now and in the future for any real estate transactions. Your long track record speaks for itself and we are lucky to have met you and will continue our relationship for a long time and we will continue to recommend you to anyone who is looking for a realtor that is well organized, attentive to detail, persuasive communicator, very experienced in the housing market and overly dedicated & responsive to the needs of her clients.

Thank you to Zoi and the entire team there. Selling a house is a stressful time and you all made it so much easier for me.

We thank you both, as well as Kate and the team, for the personalized and professional service extended to us during our purchase and sale.

We recently put our home on the market. As seniors, we were somewhat worried about this staging and selling process.
Thanks to the team of Zoi and Tracy this became a rather painless process. Their expertise, professionalism and thoughtfulness were much appreciated. Questions, comments and phone calls to their office team were also handled very efficiently.

Thank you Zoi so much for the magic you created in our home! We are sure it made a direct impact on the offer & sale in less than a month. We wish to thank Zoi for her professional approach & great service. We would recommend Zoi Ouzas to anyone needing to buy or sell a home.

Zoi was a wonderful blend of professionalism, knowledge, perception and humour. She worked tirelessly and was readily available. We could not be more satisfied with the results

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

We would both like to thank you for the great job you did making our first house buying experience a good one. You are both highly recommended by us as agents. You went beyond your duty and very quick to respond to our needs. Thank you so very much.

We enlisted Zoi and her team to sell our home. After meeting with her there was no doubt she would do so, her warm and giving personality and her professionalism are second to none. The entire process from start to finish was so very interesting. Never before had we dealt with a real estate agent and team of such high caliber! She always answered inquiries in a timely fashion. It was a life lesson.