MEET THE ZOI OUZAS TEAM

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

We would both like to thank you for the great job you did making our first house buying experience a good one. You are both highly recommended by us as agents. You went beyond your duty and very quick to respond to our needs. Thank you so very much.

We had the good fortune to first deal with Zoi and her team 10/11 years ago when we moved from Burlington, and have kept in touch ever since. Our experience with Zoi, Tracey and the team has been excellent! We would highly recommend them for any real estate transaction at any time! Their staging was 'out of this world'! We feel that it went a great distance to sell our home. No question about it.

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

We recently put our home on the market. As seniors, we were somewhat worried about this staging and selling process.
Thanks to the team of Zoi and Tracy this became a rather painless process. Their expertise, professionalism and thoughtfulness were much appreciated. Questions, comments and phone calls to their office team were also handled very efficiently.

Zoi we sincerely appreciate the advice and moral support you offered us! We are very happy with the outcome. 

I found Zoi and Tracey to both be lovely and easy to work with.  Both knowledgeable and very attentive to our needs. We are both satisfied with the outcome and I won't hesitate to contact Zoi if we decide to sell again at some point.

Thank you Zoi and all the team on a stunning performance. Sold to the 1st viewers! Our home looked really great after Zoi's visit to "tweak" it. See you guys in the New Year to look for our new home in Grimsby.

Zoi was very professional! We always received feedback and communications from Zoi or members of her team

A heartfelt thanks for all you are and all you’ve done for us. Professionally you took care of every detail and never pressured us. Personally you always recognized our needs especially during a very stressful December and showed great respect of our personal lives. I truly appreciate how you always acknowledged the boys as equal partners in this with me, something not to many adults are capable of. You can credit yourself with giving both of them a very valuable and pleasant experience in real estate dealings.