MEET THE ZOI OUZAS TEAM

Just a wee thank you for your professional, organized way you approached the selling of our house. It was a pleasure to work with you. You certainly have a flair for staging a house and we wish you could come over and do the same in our new home.

Having worked with Zoi on the seamless sale of our property several years ago. Zoi and Tracey and the team have showed incredible professionalism and extreme patience with our current search. Each and every call is always a pleasure and filled with useful information. We highly recommend any one looking to buy or sell to give them a call. Zoi, Tracey, Kate and Bethany will never disappoint.

Very pleasurable experience dealing with Zoi. I recommend Zoi to everyone I know!

Dear Zoi: Your dedication to service excellence makes us proud to refer you to family and friends alike. From staging to negotiations you always go one step further for your clients.

A heartfelt thanks for all you are and all you’ve done for us. Professionally you took care of every detail and never pressured us. Personally you always recognized our needs especially during a very stressful December and showed great respect of our personal lives. I truly appreciate how you always acknowledged the boys as equal partners in this with me, something not to many adults are capable of. You can credit yourself with giving both of them a very valuable and pleasant experience in real estate dealings.

It was a pleasure dealing with you. Your prompt, efficient mannerism could always be counted on. It’s people like that give real estate a good name.

I wanted to personally thank you and Sam for the help you gave me before and after listing our home with you. As you know this was a difficult listing. However, you handled the situation with professionalism, enthusiasm and advantageous expertise. The most valuable help you gave me was staging the home to perfection. As a marketing professional, I fully believe in staging the home to create the right look and feel to market to prospective buyers. I believe the home showed nicely to all potential buyers. More importantly, I am fortunate to have worked with an agent with expertise in handling estate homes. You took the time to communicate with both executors about post-client reactions to the home and follow-ups on the status of interested buyers. You were exceptionally patient with the negotiation process with the buyer of our home. We are happy our home sold with you! I would love to move back to Grimsby someday. If I ever do move back to town, I will be contacting you!

 Thanks for everything Zoi! Excellent service and assistance, right down to the smallest detail.

I am sending you this email to thank you for your professionalism and hard work (that extra mile) you have shown us in the sale of our present home in Stoney Creek this past month and just recently the purchase of our new home last week. Actually… I would like to thank you for all the transactions we have had with you since you helped us, seven years ago, purchase our first home together….All your dedication and endless hours to your craft definitely benefited us financially and gave us peace of mind and little headaches. We have recommended your services to numerous friends and they have benefited as well and have all said, like us, that you will always be the only realtor that we will ever want to deal with now and in the future for any real estate transactions. Your long track record speaks for itself and we are lucky to have met you and will continue our relationship for a long time and we will continue to recommend you to anyone who is looking for a realtor that is well organized, attentive to detail, persuasive communicator, very experienced in the housing market and overly dedicated & responsive to the needs of her clients.

Words can barely begin to describe how fantastic our experience was with Zoi and her team.  Every member of the team is very personable and professional.   Zoi’s knowledge, insightful approach and attention to detail combined with her and her team’s hard work and dedication to the client make the selling and buying process most pleasurable!  We are so happy with our new home and we highly recommend Zoi and her expertise for guidance through one of the most important investments in life.  We give our sincere thanks to the whole team for exceeding our expectations and having fun with us (including our boys) along the way.