MEET THE ZOI OUZAS TEAM

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

I wanted to personally thank you and Sam for the help you gave me before and after listing our home with you. As you know this was a difficult listing. However, you handled the situation with professionalism, enthusiasm and advantageous expertise. The most valuable help you gave me was staging the home to perfection. As a marketing professional, I fully believe in staging the home to create the right look and feel to market to prospective buyers. I believe the home showed nicely to all potential buyers. More importantly, I am fortunate to have worked with an agent with expertise in handling estate homes. You took the time to communicate with both executors about post-client reactions to the home and follow-ups on the status of interested buyers. You were exceptionally patient with the negotiation process with the buyer of our home. We are happy our home sold with you! I would love to move back to Grimsby someday. If I ever do move back to town, I will be contacting you!

We enlisted Zoi and her team to sell our home. After meeting with her there was no doubt she would do so, her warm and giving personality and her professionalism are second to none. The entire process from start to finish was so very interesting. Never before had we dealt with a real estate agent and team of such high caliber! She always answered inquiries in a timely fashion. It was a life lesson.

 Thanks for everything Zoi! Excellent service and assistance, right down to the smallest detail.

It was a wonderful experience working with you again. It was great to get the excellent advice I got throughout, the staging done so beautifully, the consistent feedback about where things were at and the patient stepping through of all the paperwork when the condo sold so quickly. I would (and do) highly recommend your team.

We would both like to thank you for the great job you did making our first house buying experience a good one. You are both highly recommended by us as agents. You went beyond your duty and very quick to respond to our needs. Thank you so very much.

We feel that we lucked out finding Zoi. She was a pleasure to work with. Her assistants, were always friendly and got appointments set up very quickly. The whole team was awesome! In the future when we need a realtor, we will definitely contact Zoi again!

We enjoyed your positive manner! The girls in the office were always polite and enjoyable to talk with – thank you! 

We recently put our home on the market. As seniors, we were somewhat worried about this staging and selling process.
Thanks to the team of Zoi and Tracy this became a rather painless process. Their expertise, professionalism and thoughtfulness were much appreciated. Questions, comments and phone calls to their office team were also handled very efficiently.