Zoi's Team of Professionals
"Whether you are Buying or Selling, my team and I attend to every detail so that you may have a trouble-free transaction. My goal is to exceed our client’s expectations. With enthusiasm and strong motivation for service excellence we will continue to set the bar higher." ~ Zoi Ouzas
Zoi Ouzas
Sales Representative & Accredited Staging Professional 
ZOI has been providing real estate services in the Niagara region for over twenty-eight years. Previously, Zoi enjoyed a successful career working for 15 years for the Canadian Federation of Independent Business, a national lobby organization representing small and medium sized business. Her clients will attest to her expertise and total commitment to ensure complete satisfaction. Zoi has been personally assisting her clients in staging their homes to get them market ready. Throughout her career she continually updates her skills in this area. Staging has become an integral part of the home marketing process and Zoi ensures that each client is fully prepared for the resale market. It is this dedication and passion to service excellence that is recognized by her clients, resulting in the majority of her business coming from past clients and referrals.
Her consistent top-level sales production has resulted in Zoi being honoured for the RE/MAX Circle of Legends, RE/MAX Hall of Fame, consistently achieving the Platinum Award, acquiring the elite Chairman’s Club Award and the Lifetime Achievement Award. Furthermore Zoi has gained the latest Titan Award, since it's release. Zoi is also in the Top 1% of RE/MAX agents worldwide. With a lifelong commitment to giving back, Zoi supports the Children’s Miracle Network, Breast Cancer Research, the McNally House Hospice, among other local charities. With Zoi’s comprehensive marketing plan, distinctive home staging flair, professional photography and marketing talent, you can be sure Zoi always strives to make your home the Buyer’s choice.
Contact Zoi at: (905) 945-0660 | (905) 563-8527 | 905-945-6945 | zoi@zoiouzas.com
Tracey Cerisano
Sales Representative & Certified UltimateStager™ & ReDesigner 
TRACEY brings a service-minded attitude with strong leadership and problem-solving skills to the Zoi Ouzas Team. She is an informed and innovative realtor whose top priority is serving the client. Her personal approach and attention to detail help her clients have a stress-free successful sale. Tracey is also a Certified UltimateStager™ & ReDesigner who incorporates today's current trends to expertly stage her clients home. In 2016- 2018 Tracey joined the 100% club, as well as contributing towards the team achieving the prestigious new RE/MAX Titan award (which we've successfully gained again ).
Contact Tracey at: (905) 945-6945| (905) 563-8527 | tracey@zoiouzas.com
Kate Laslo
Personal Office Manager & Client Care Coordinator
KATE brings 12 years management and customer service experience to the Zoi Ouzas Team. She has proven her ability to excel in the service industry as the General Manager of a large retail branch, where she was responsible for employee management as well as administration. Her extensive computer software knowledge coupled with her ability to multi task in an ever-changing environment makes Kate a vital member of the team. Kate’s bright personality and industrious attitude ensures that all clients are met with care and proficiency.
Bethany Hickling
Online Marketing & Administration
BETHANY has a wide and diverse work background from which she brings a wealth of resources and skills. Her effective marketing knowledge utilizes current trends and brings an integrated approach to aggressively marketing your home. She brings a fresh and innovative approach to not only marketing but also exploring new ways in which to improve our client's experience of working with us. In addition to her strong marketing skills her psychology background and passion for service is a perfect fit for our team. Serving our clients at the highest level possible is our top priority.
Zoi and her team - collecting the elite Chairman's Award.
Zoi has also earned the Chairman's Award for 2017, as well as the new RE/MAX Titan Award for 2016 & 2017.
Furthermore, they have been awarded the RE/MAX Circle of Legends Award.