MEET THE ZOI OUZAS TEAM

We would both like to thank you for the great job you did making our first house buying experience a good one. You are both highly recommended by us as agents. You went beyond your duty and very quick to respond to our needs. Thank you so very much.

Words can barely begin to describe how fantastic our experience was with Zoi and her team.  Every member of the team is very personable and professional.   Zoi’s knowledge, insightful approach and attention to detail combined with her and her team’s hard work and dedication to the client make the selling and buying process most pleasurable!  We are so happy with our new home and we highly recommend Zoi and her expertise for guidance through one of the most important investments in life.  We give our sincere thanks to the whole team for exceeding our expectations and having fun with us (including our boys) along the way.

I found Zoi and Tracey to both be lovely and easy to work with.  Both knowledgeable and very attentive to our needs. We are both satisfied with the outcome and I won't hesitate to contact Zoi if we decide to sell again at some point.

A heartfelt thanks for all you are and all you’ve done for us. Professionally you took care of every detail and never pressured us. Personally you always recognized our needs especially during a very stressful December and showed great respect of our personal lives. I truly appreciate how you always acknowledged the boys as equal partners in this with me, something not to many adults are capable of. You can credit yourself with giving both of them a very valuable and pleasant experience in real estate dealings.

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

Having worked with Zoi on the seamless sale of our property several years ago. Zoi and Tracey and the team have showed incredible professionalism and extreme patience with our current search. Each and every call is always a pleasure and filled with useful information. We highly recommend any one looking to buy or sell to give them a call. Zoi, Tracey, Kate and Bethany will never disappoint.

Also once again thank you for your help in this matter, as well as with the whole process of buying and selling. We really enjoy the new house and the area we are in now, and the whole experience has been pleasant. You and your team have been fantastic to work with, and although we have no desire to move again for a very long time we would most definitely choose to work with you again

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

Zoi is the best I have ever worked with – extremely professional, attentive and flexible. She is all about the customer – Thank you!

Zoi and her team were polished, professional and very easy to work with. We sold our home fast (in just over 48hrs) with multiple offers. She was knowledgeable, firm but kind, and has been able to navigate a few tricky scenarios with grace, humour, and confidence. From our first meeting to staging and listing...we could not have managed this process without her. We have been so very happy...we highly, highly recommend her!