MEET THE ZOI OUZAS TEAM

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

We just wanted to say how great Zoi is - you have looked after us so well.  Bill and I were talking today and we know whoour realtor will be if we need one again down the road.  Thank-you again!

I am sending you this email to thank you for your professionalism and hard work (that extra mile) you have shown us in the sale of our present home in Stoney Creek this past month and just recently the purchase of our new home last week. Actually… I would like to thank you for all the transactions we have had with you since you helped us, seven years ago, purchase our first home together….All your dedication and endless hours to your craft definitely benefited us financially and gave us peace of mind and little headaches. We have recommended your services to numerous friends and they have benefited as well and have all said, like us, that you will always be the only realtor that we will ever want to deal with now and in the future for any real estate transactions. Your long track record speaks for itself and we are lucky to have met you and will continue our relationship for a long time and we will continue to recommend you to anyone who is looking for a realtor that is well organized, attentive to detail, persuasive communicator, very experienced in the housing market and overly dedicated & responsive to the needs of her clients.

Zoi and her team were polished, professional and very easy to work with. We sold our home fast (in just over 48hrs) with multiple offers. She was knowledgeable, firm but kind, and has been able to navigate a few tricky scenarios with grace, humour, and confidence. From our first meeting to staging and listing...we could not have managed this process without her. We have been so very happy...we highly, highly recommend her!

We recently put our home on the market. As seniors, we were somewhat worried about this staging and selling process.
Thanks to the team of Zoi and Tracy this became a rather painless process. Their expertise, professionalism and thoughtfulness were much appreciated. Questions, comments and phone calls to their office team were also handled very efficiently.

We enlisted Zoi and her team to sell our home. After meeting with her there was no doubt she would do so, her warm and giving personality and her professionalism are second to none. The entire process from start to finish was so very interesting. Never before had we dealt with a real estate agent and team of such high caliber! She always answered inquiries in a timely fashion. It was a life lesson.

Just a wee thank you for your professional, organized way you approached the selling of our house. It was a pleasure to work with you. You certainly have a flair for staging a house and we wish you could come over and do the same in our new home.

Zoi we sincerely appreciate the advice and moral support you offered us! We are very happy with the outcome. 

Zoi was a wonderful blend of professionalism, knowledge, perception and humour. She worked tirelessly and was readily available. We could not be more satisfied with the results

We would both like to thank you for the great job you did making our first house buying experience a good one. You are both highly recommended by us as agents. You went beyond your duty and very quick to respond to our needs. Thank you so very much.