MEET THE ZOI OUZAS TEAM

I wanted to personally thank you and Sam for the help you gave me before and after listing our home with you. As you know this was a difficult listing. However, you handled the situation with professionalism, enthusiasm and advantageous expertise. The most valuable help you gave me was staging the home to perfection. As a marketing professional, I fully believe in staging the home to create the right look and feel to market to prospective buyers. I believe the home showed nicely to all potential buyers. More importantly, I am fortunate to have worked with an agent with expertise in handling estate homes. You took the time to communicate with both executors about post-client reactions to the home and follow-ups on the status of interested buyers. You were exceptionally patient with the negotiation process with the buyer of our home. We are happy our home sold with you! I would love to move back to Grimsby someday. If I ever do move back to town, I will be contacting you!

Zoi Ouzas is the best Real Estate agent I have worked with. It was a pleasant experience working with her.

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

We just wanted to say how great Zoi is - you have looked after us so well.  Bill and I were talking today and we know whoour realtor will be if we need one again down the road.  Thank-you again!

We thank you both, as well as Kate and the team, for the personalized and professional service extended to us during our purchase and sale.

Zoi is very knowledgeable and professional, personable and easy to work with. We would highly recommend Zoi to others who are looking to buy or sell their house.

My family highly recommends the Ouzas team. From the moment we met Zoi until we purchased our house, her and her team (thanks Kate and Caitlyn!) were honest, responsive, and helpful with everything. We felt like we were in good hands all throughout the process and it made buying a home feel even more exciting.

Unfortunately, there are some dishonest Realtors out there, but Zoi and her team gave us faith that there are also good, honest realtors who will think of their clients' needs first. If you're looking for good and honest representation, definitely give them a call. We're so happy we decided to work with them.

Thank you, Ouzas team, we appreciate everything!

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

We enjoyed your positive manner! The girls in the office were always polite and enjoyable to talk with – thank you! 

At dinner this evening we remembered that it was a year ago that we decided to sell our home and downsize.

We found this wonderful end unit townhouse in Niagara Falls that was ideal - a wonderful move into a close-knit community of many people of our age and similar future goals.  We are very fortunate.

We just wanted to thank you for all of your time, energy, advice and counsel as we went through our move.   Your dedication to our sale is much appreciated.

Should anyone desiring to sell with you and would like a recommendation, we would be delighted to give you and your team a 12 out of 10!