MEET THE ZOI OUZAS TEAM

A heartfelt thanks for all you are and all you’ve done for us. Professionally you took care of every detail and never pressured us. Personally you always recognized our needs especially during a very stressful December and showed great respect of our personal lives. I truly appreciate how you always acknowledged the boys as equal partners in this with me, something not to many adults are capable of. You can credit yourself with giving both of them a very valuable and pleasant experience in real estate dealings.

It was a pleasure dealing with you. Your prompt, efficient mannerism could always be counted on. It’s people like that give real estate a good name.

Words can barely begin to describe how fantastic our experience was with Zoi and her team.  Every member of the team is very personable and professional.   Zoi’s knowledge, insightful approach and attention to detail combined with her and her team’s hard work and dedication to the client make the selling and buying process most pleasurable!  We are so happy with our new home and we highly recommend Zoi and her expertise for guidance through one of the most important investments in life.  We give our sincere thanks to the whole team for exceeding our expectations and having fun with us (including our boys) along the way.

Zoi and her team were polished, professional and very easy to work with. We sold our home fast (in just over 48hrs) with multiple offers. She was knowledgeable, firm but kind, and has been able to navigate a few tricky scenarios with grace, humour, and confidence. From our first meeting to staging and listing...we could not have managed this process without her. We have been so very happy...we highly, highly recommend her!

We just wanted to say how great Zoi is - you have looked after us so well.  Bill and I were talking today and we know whoour realtor will be if we need one again down the road.  Thank-you again!

 Thanks for everything Zoi! Excellent service and assistance, right down to the smallest detail.

We feel that we lucked out finding Zoi. She was a pleasure to work with. Her assistants, were always friendly and got appointments set up very quickly. The whole team was awesome! In the future when we need a realtor, we will definitely contact Zoi again!

I wanted to personally thank you and Sam for the help you gave me before and after listing our home with you. As you know this was a difficult listing. However, you handled the situation with professionalism, enthusiasm and advantageous expertise. The most valuable help you gave me was staging the home to perfection. As a marketing professional, I fully believe in staging the home to create the right look and feel to market to prospective buyers. I believe the home showed nicely to all potential buyers. More importantly, I am fortunate to have worked with an agent with expertise in handling estate homes. You took the time to communicate with both executors about post-client reactions to the home and follow-ups on the status of interested buyers. You were exceptionally patient with the negotiation process with the buyer of our home. We are happy our home sold with you! I would love to move back to Grimsby someday. If I ever do move back to town, I will be contacting you!

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

Also once again thank you for your help in this matter, as well as with the whole process of buying and selling. We really enjoy the new house and the area we are in now, and the whole experience has been pleasant. You and your team have been fantastic to work with, and although we have no desire to move again for a very long time we would most definitely choose to work with you again