MEET THE ZOI OUZAS TEAM

We thank you both, as well as Kate and the team, for the personalized and professional service extended to us during our purchase and sale.

Very good service, friendly personal. You have a highly efficient team effort – nothing gets overlooked as the team have their jobs to do and do them extremely well. Thank you again!

Also once again thank you for your help in this matter, as well as with the whole process of buying and selling. We really enjoy the new house and the area we are in now, and the whole experience has been pleasant. You and your team have been fantastic to work with, and although we have no desire to move again for a very long time we would most definitely choose to work with you again

Zoi was a wonderful blend of professionalism, knowledge, perception and humour. She worked tirelessly and was readily available. We could not be more satisfied with the results

It was a pleasure dealing with you. Your prompt, efficient mannerism could always be counted on. It’s people like that give real estate a good name.

Zoi and her team were polished, professional and very easy to work with. We sold our home fast (in just over 48hrs) with multiple offers. She was knowledgeable, firm but kind, and has been able to navigate a few tricky scenarios with grace, humour, and confidence. From our first meeting to staging and listing...we could not have managed this process without her. We have been so very happy...we highly, highly recommend her!

We had the good fortune to first deal with Zoi and her team 10/11 years ago when we moved from Burlington, and have kept in touch ever since. Our experience with Zoi, Tracey and the team has been excellent! We would highly recommend them for any real estate transaction at any time! Their staging was 'out of this world'! We feel that it went a great distance to sell our home. No question about it.

Dear Zoi: Your dedication to service excellence makes us proud to refer you to family and friends alike. From staging to negotiations you always go one step further for your clients.

Zoi we sincerely appreciate the advice and moral support you offered us! We are very happy with the outcome. 

We feel that we lucked out finding Zoi. She was a pleasure to work with. Her assistants, were always friendly and got appointments set up very quickly. The whole team was awesome! In the future when we need a realtor, we will definitely contact Zoi again!

Zoi Ouzas is the best Real Estate agent I have worked with. It was a pleasant experience working with her.

Thank you to Zoi and the entire team there. Selling a house is a stressful time and you all made it so much easier for me.

I have used the Zoi Ouzas Team for multiple real estate transactions for the last several years.  Zoi sold our current home during the difficult pandemic real estate market at a price we were thrilled with.  Purchase of a new property was completed within a day thanks to her knowledge, skills and abilities.  The entire Team is extremely courteous, professional and good-natured.  I would highly recommend the Zoi Ouzas Team for all of your real estate needs!

I wanted to personally thank you and Sam for the help you gave me before and after listing our home with you. As you know this was a difficult listing. However, you handled the situation with professionalism, enthusiasm and advantageous expertise. The most valuable help you gave me was staging the home to perfection. As a marketing professional, I fully believe in staging the home to create the right look and feel to market to prospective buyers. I believe the home showed nicely to all potential buyers. More importantly, I am fortunate to have worked with an agent with expertise in handling estate homes. You took the time to communicate with both executors about post-client reactions to the home and follow-ups on the status of interested buyers. You were exceptionally patient with the negotiation process with the buyer of our home. We are happy our home sold with you! I would love to move back to Grimsby someday. If I ever do move back to town, I will be contacting you!

I contacted Zoi Ouzas in order to help me put a lease in place for a property that I had purchased in Grimsby.  I liked the fact that she was from the area itself and after our first conversation I knew that I had made the right choice.  From start to finish Zoi and her team were amazing.  I'm in the Customer Service industry and expect excellent service which is what I received!  It was evident that they value the customer.  The transaction was quick and seamless. They [the tenants for my property] are a lovely couple and I feel very comfortable having them as the tenants.  I hope they enjoy it. They told me they were thrilled to sell their home so quickly and, like me, they said you and your team are wonderful!  So you have made two clients very happy. I look forward to recommending Zoi and her team to others

Zoi was very professional! We always received feedback and communications from Zoi or members of her team

 Thanks for everything Zoi! Excellent service and assistance, right down to the smallest detail.

Having worked with Zoi on the seamless sale of our property several years ago. Zoi and Tracey and the team have showed incredible professionalism and extreme patience with our current search. Each and every call is always a pleasure and filled with useful information. We highly recommend any one looking to buy or sell to give them a call. Zoi, Tracey, Kate and Bethany will never disappoint.

Very pleasurable experience dealing with Zoi. I recommend Zoi to everyone I know!

A heartfelt thanks for all you are and all you’ve done for us. Professionally you took care of every detail and never pressured us. Personally you always recognized our needs especially during a very stressful December and showed great respect of our personal lives. I truly appreciate how you always acknowledged the boys as equal partners in this with me, something not to many adults are capable of. You can credit yourself with giving both of them a very valuable and pleasant experience in real estate dealings.

I found Zoi and Tracey to both be lovely and easy to work with.  Both knowledgeable and very attentive to our needs. We are both satisfied with the outcome and I won't hesitate to contact Zoi if we decide to sell again at some point.

Thank you Zoi and all the team on a stunning performance. Sold to the 1st viewers! Our home looked really great after Zoi's visit to "tweak" it. See you guys in the New Year to look for our new home in Grimsby.

Zoi is the best I have ever worked with – extremely professional, attentive and flexible. She is all about the customer – Thank you!

Dear Zoi, Kate and Bethany,  As you well know, we as sellers have totally appreciated you and your team's unprecedented efforts. Firstly, in the persistence you showed in continuing to promote the property, but even more so during the unbelievable lengthy, frustrating and costly closing, none of which was in any way related to your great work. You stood by us all the way!  If at any time in the future we find ourselves in need of your services, be assured, we would seek you out at our earliest.  We do hope to drop by when we are back in Niagara.

I am sending you this email to thank you for your professionalism and hard work (that extra mile) you have shown us in the sale of our present home in Stoney Creek this past month and just recently the purchase of our new home last week. Actually… I would like to thank you for all the transactions we have had with you since you helped us, seven years ago, purchase our first home together….All your dedication and endless hours to your craft definitely benefited us financially and gave us peace of mind and little headaches. We have recommended your services to numerous friends and they have benefited as well and have all said, like us, that you will always be the only realtor that we will ever want to deal with now and in the future for any real estate transactions. Your long track record speaks for itself and we are lucky to have met you and will continue our relationship for a long time and we will continue to recommend you to anyone who is looking for a realtor that is well organized, attentive to detail, persuasive communicator, very experienced in the housing market and overly dedicated & responsive to the needs of her clients.

Just a wee thank you for your professional, organized way you approached the selling of our house. It was a pleasure to work with you. You certainly have a flair for staging a house and we wish you could come over and do the same in our new home.

Zoi is very knowledgeable and professional, personable and easy to work with. We would highly recommend Zoi to others who are looking to buy or sell their house.

We enlisted Zoi and her team to sell our home. After meeting with her there was no doubt she would do so, her warm and giving personality and her professionalism are second to none. The entire process from start to finish was so very interesting. Never before had we dealt with a real estate agent and team of such high caliber! She always answered inquiries in a timely fashion. It was a life lesson.

Words can barely begin to describe how fantastic our experience was with Zoi and her team.  Every member of the team is very personable and professional.   Zoi’s knowledge, insightful approach and attention to detail combined with her and her team’s hard work and dedication to the client make the selling and buying process most pleasurable!  We are so happy with our new home and we highly recommend Zoi and her expertise for guidance through one of the most important investments in life.  We give our sincere thanks to the whole team for exceeding our expectations and having fun with us (including our boys) along the way.

Zoi, I want to take this opportunity to sincerely thank you for all your work and support in selling our home. You were marvelous people to work with! You were easy to deal with and very professional. Thank you sooooo much!!

Thank you Zoi so much for the magic you created in our home! We are sure it made a direct impact on the offer & sale in less than a month. We wish to thank Zoi for her professional approach & great service. We would recommend Zoi Ouzas to anyone needing to buy or sell a home.

We would both like to thank you for the great job you did making our first house buying experience a good one. You are both highly recommended by us as agents. You went beyond your duty and very quick to respond to our needs. Thank you so very much.

We recently put our home on the market. As seniors, we were somewhat worried about this staging and selling process.
Thanks to the team of Zoi and Tracy this became a rather painless process. Their expertise, professionalism and thoughtfulness were much appreciated. Questions, comments and phone calls to their office team were also handled very efficiently.

We just wanted to say how great Zoi is - you have looked after us so well.  Bill and I were talking today and we know whoour realtor will be if we need one again down the road.  Thank-you again!

It was a wonderful experience working with you again. It was great to get the excellent advice I got throughout, the staging done so beautifully, the consistent feedback about where things were at and the patient stepping through of all the paperwork when the condo sold so quickly. I would (and do) highly recommend your team.

We enjoyed your positive manner! The girls in the office were always polite and enjoyable to talk with – thank you!